Do you have HughesNet? If so, you're used to seeing this:
Or maybe your system status is yellow and your "turbopage" is down.
Yes, when it's working, HughesNet is much better than dial-up. But it's not working with the regularity one would expect for $60 per month. And when you call customer service, you're put on hold for a long time before being allowed to speak with someone with limited English skills who tells you to re-boot your modem. Again. And again and again and again.
Why???